123 results matched your search criteria
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
Multiple signers and Multiple documents - com.silanis.esl.sdk.internal.EslServerException: Could not create a new package
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Create the package only with documents and update the package adding the signers later.
Forum topic
OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
Cannot send package without approvals
Forum topic
OneSpan Sign
Hi, I am getting below error while creating the package
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
PDF with multiple Signature Capture Fields - some of which are optional
Forum topic
OneSpan Sign
Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest-workflow-using-soapui/ where it is a form with a possibility of
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Unrecognized field "messageKey"
Forum topic
OneSpan Sign
Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey":"error.validation.packageManagement.invalidState","message"
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.