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453 results matched your search criteria
Quickstart Creating and Sending a package issue
Forum topic
OneSpan Sign
Hi, Trying to implemented the quick start, getting error 404 file not found when doing post. Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
Mobile verification for signer SMS issue
Forum topic
OneSpan Sign
Hello, I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Radio buttons using text tags issue
Forum topic
OneSpan Sign
Dear all, As you can see from the screenshot attached, normally next to the radio buttons we have the text “Agree”, “I don’t Agree”, which seem to be covered(hidden) by the placeholder markup code in the produced document in the Signing Ceremony. The markup I am using to add the radio but
"_x" is being stripped out of emails
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Embedded signing ceremony - How do I remove page controls in upper right of the page?
Forum topic
OneSpan Sign
As the title asks:   I'm working on an in-person signing flow where all signers will be on the same device, and am embedding the signing ceremony in an iFrame.  For aesthetics and ease of control, I want to get rid of the welcome/signup/guest login controls, as well as the "For Ass
Customizing header, to hide confirm button
Forum topic
OneSpan Sign
I have been trying to hide the buttons from the header, and the confirm button is still showing, here is my json ceremony: { {...} layout: { header: { sessionBar: false, globalNavigation: false, breadcrumbs:
eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Team, I have been going through your eSignLive’s JavaScript Event Notifier feature (https://www.esignlive.com/blog/esignlive-event-notifier/) and this is pretty interesting feature.
Error due to duplicate DefaultRealmModule.class
Forum topic
OneSpan Sign
Hi I am trying to integrate ESignLive Android SDK into my app. I am already using Realm as my database. When I try to integrate the SDK.
Two Person Face-To-Face Transaction - PHP
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
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