143 results matched your search criteria
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
iFrame in Chrome
Forum topic
OneSpan Sign
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/{packageId}/sign).
Set package Expiry Date In Rest API
Forum topic
OneSpan Sign
Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary actions on it. The java sdk has the solution.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
UI effects and tabbing
Forum topic
OneSpan Sign
I am fairly new to OneSpan sign API. I'm using Java SDK. Two questions:
Signing for a spouse - 2 signers, but one session?
Forum topic
OneSpan Sign
Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately.
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Unable to generate API token
Forum topic
OneSpan Sign
Hello, I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig Here is the error message I get: