2052 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Forum topic
OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting.
A) there are some advantages (simplicity) to re-extract all data, every night
B) there are also advantages to incremental extracts, i.e. net new items + changes
Forum topic
OneSpan Sign
We have been using the "name" field in Packages along with "description" field. Is there another field that we could dedicate for our use?
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Hi,
normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working.
could you let me know how to make text tag extraction working via API call?
Forum topic
OneSpan Sign
Hey guys,
Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?
Forum topic
OneSpan Sign
Hi,
We are trying to automate the app shielding process in our CI platform by using the REST API.
The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it returns "(422) Unprocessable Entity."
Forum topic
OneSpan Sign
Hello,
We are running an on-premise instance of your version 6.5 product.
Forum topic
OneSpan Sign
Hi,
Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete.
Thanks
Wendy
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer. "The supplied input cannot be parsed" Any clues as to what the issue could be? Is this a salesforce error or OneSpan?