OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

334 results matched your search criteria
User limit error when attempting to elevate a "Member" to a "Manager"
Forum topic
OneSpan Sign
Hello, We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit. From what I can see, we have a license that lets us have 15 active users.
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Enabling admin to see all sender transactions
Forum topic
OneSpan Sign
We would like to have multiple senders creating and sending transaction.
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
Map Salesforce User with Sender in OneSpan
Forum topic
OneSpan Sign
We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to master account.  
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
Package sender notification
Forum topic
OneSpan Sign
The sender only wants to receive an email once the signing process is complete... is this possible to setup ?
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
Sender API Key
Forum topic
OneSpan Sign
I know how to get subaccount api keys but how do I get a senders API key.  The user has left State employment so I can't have them just login and give it to me.   I don't see it in the Sender structure.