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367 results matched your search criteria
Text Extraction Error - due to dash [ - ] symbol in String
Forum topic
OneSpan Sign
I am trying to place a consent field inside a document based on the following text Non−Registered Savings Account I am getting the following error , due to the – in the string. error.validation.verifyDocument.documentExtractError If I use the text extraction String Registered Savings Accou
what to trigger the inPerson signing page via remote sign
Forum topic
OneSpan Sign
Hi,
Sender Delete
Forum topic
OneSpan Sign
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted.
Move Pending users to Active
Forum topic
OneSpan Sign
We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not sure how to update their status to ACTIVE.  
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T
apiKey of subaccounts
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
Multiple Servers In Clustered Configuration
Forum topic
OneSpan Sign
How can you have a clustered configuration with OneSpan Signon.  I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the OneSpan solution in a distributive manner.  
Populate Text Fields with dynamic data in API call
Forum topic
OneSpan Sign
Hello!
Notary Integration
Forum topic
OneSpan Sign
Guys, We are in the process of setting up accounts and we have a few where Integration is not set.
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
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