OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Mark as sent but don't want email to be sent
Forum topic
OneSpan Sign
Hi, I'm using the REST apis.
Disable Click-to-sign option in designer
Forum topic
OneSpan Sign
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?
"message": "Invalid position. Object placed outside of document page boundary."
Forum topic
OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Pre-verify error - Can't create package with a valid PDF
Forum topic
OneSpan Sign
HelloWe have already looked into all the other discussion regarding this error and nothing really helps. We have customer uploading some PDF that are getting rejected by OneSpan that aren't corrupted, encrytped and don't have NeedAppearances  AccroForm flag.
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Creating group of multiple signature or initial fields where signer can sign one of them
Forum topic
OneSpan Sign
We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice.  e.g.
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
There is no Notary with a signature assigned to this package.
Forum topic
OneSpan Sign
Hello, I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error : Code :400 message : "There is no Notary with a signature assigned to this package." messageKey : "error.validation.notarizedProcess.noNotaryInvolvedInSigning" I tried to send the tra
Embed Template into WordPress site
Forum topic
OneSpan Sign
Hello, I want to place my esignlive document on my website homepage. I want visitors to be able to see the form, fill it out and add their signature.
USe of WithAda() flag on packages with multiple signers
Forum topic
OneSpan Sign
Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.