125 results matched your search criteria
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill PDF form and create a package with a draft in the account.
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.
Payload:
Forum topic
OneSpan Sign
Hi,
I get 400 error code.
I have the sample code below:package RestAPI;
import java.io.BufferedReader;
import java.io.File;
import java.io.IOException;
import java.io.InputStreamReader;
import java.io.OutputStream;
import java.io.OutputStreamWriter;
import java.io.PrintWriter;
import java.net.Htt
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Identity Verification
Dear Support Team,
Forum topic
OneSpan Identity Verification
Hi,
Forum topic
OneSpan Sign
Hello,
I am uploading PDF via REST API PHP, along with signer users.