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224 results matched your search criteria
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Support form Adobe AcroForms?
Forum topic
OneSpan Sign
Can anyone confirm or deny if Adobe AcroForms are currently supported? I get the following error when attempting to eslClient.UploadDocument(doc, pkg) : Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Designer URL returns "error.routeNotFound" (.NET SDK)
Forum topic
OneSpan Sign
Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View.
Error message
Forum topic
OneSpan Sign
Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?  
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
Error when uploading document to package
Forum topic
OneSpan Sign
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