2678 results matched your search criteria
Form field overridden after signing and confirming the package
Forum topic
OneSpan Sign
We are facing this issue intermittently in production. We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 
REST API Call: More than one Language in a single call
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Incorrect count of results when querying packages
Forum topic
OneSpan Sign
I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder.  Here's query
Branding eMail Signature Block
Forum topic
OneSpan Sign
We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the subaccount level because everything else is inherited from our primary
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Problem iterating results from GetUpdatedPackagesWithinDateRange report method
Forum topic
OneSpan Sign
I’m a little confused over how to correctly and completely iterate over the results returned from the esl.PackageService.GetUpdatedPackagesWithinDateRange, as it appears I’m only iterating over the first 10 items. I have the following code: Page packages = esl.PackageSer
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Add a json postman package of the IAA calls
Forum topic
Intelligent Adaptive Authentication
Is it possible to add a download postman json package link to the API page with the examples used in the API page? Example: https://xxxxx.sdb.tid.onespan.cloud/v1/swagger-api/
Signers have same email
Forum topic
OneSpan Sign
Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks, Sushma
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.