OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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thank you dialog configuration
Forum topic
OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
activate email sent to client
Forum topic
OneSpan Sign
Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no  signature required. 
Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
Creating a Transaction from a Template
Forum topic
OneSpan Sign
Hi,
Text Extraction is creating an extra signature field
Forum topic
OneSpan Sign
I'm trying to send a document for signature using text extraction. It's working, but it's putting an extra signature field in the document that I don't want.
PDF Format In Chrome
Forum topic
OneSpan Sign
Hello, We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive.
Signature Timestamp Questions
Forum topic
OneSpan Sign
Hi Q1: Regarding The feature where the DateTimestamp appear as a background image, is this configured per APIKEY at account set up?
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Retrieve PDF Document
Forum topic
OneSpan Sign
Hi, We are calling the OneSpan API to retrieve a single PDF document. In the response we are getting a byte stream for the pdf document. Our requirement is to download PDF from onespan and upload it to our backend repository.
Custom Field - passing value to Template
Forum topic
OneSpan Sign
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location.