1389 results matched your search criteria
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Did ESL change the .dll?
Forum topic
OneSpan Sign
Hi, Scenario - existing C# code which has been working perfectly for about 1 year.
Field with monospace character required
Forum topic
OneSpan Sign
Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its far from Ideal. 
PHP Code to get e-signed person details
Forum topic
OneSpan Sign
I've been looking for the PHP snippet to get e-signed person details. I found the below help from OneSpan documentation section.  https://www.onespan.com/blog/onespan-sign-how-using-auditservice
Default value for textfield not working
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying to assign the default value for the text field as suggested in (https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction), but not working.
Declined Process
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
Combining Approvals for same signer
Forum topic
OneSpan Sign
Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.