Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

2876 results matched your search criteria
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
HandOver / Redirect
Forum topic
OneSpan Sign
I have attached my JSON code. I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
Calculated Fields
Forum topic
OneSpan Sign
I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?
Error when adding text tag
Forum topic
OneSpan Sign
Hi, When I add the following text tag, I receive a format error: {{esl:Signer1:textfield:size(40,15):Maxlen(3)}}
WithNavigator Option Not Showing
Forum topic
OneSpan Sign
Hello, We used to see the Navigator option while signing the document but now it is now showing in SandBox!!   Thanks Nehme  
Blue circle/swirl signature watermark
Forum topic
OneSpan Sign
What is the blue swirl watermark (image attached), next to the signature, on a signed document? Is there a way I can remove this or replace it with my own image? Thanks, -K
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues:  
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.