OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Authorization error using iOS SDK
Forum topic
OneSpan Sign
I'm trying to use the iOS SDK, but I keep getting an authorization error. I've checked my username and password with the UI, several times. I'm not sure what the issue is. Can anyone help?
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
Is there a way to detect if a PDF was signed by OneSpan Sign?
Forum topic
OneSpan Sign
If we have a common document storage for all sorts of PDF documents, is there a way for a program to inspect a PDF to determine it was signed using OneSpan Sign, and not just a PDF from other sources.
emailMessage length limitation
Forum topic
OneSpan Sign
Hi  What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy
Signing multiple documents at once
Forum topic
OneSpan Sign
Hi, I have a requirement to upload multiple documents, this has already been acomplish. However is there any way to just sign once, and this automatically signs the rest of the documents?    
How to add more than one files in a Package
Forum topic
OneSpan Sign
Hello, I am confused how to add more than one files in a Package with different signers. Is it possible in eSign to add more than one files in a Package and get each file status from eSign. Thanks
Re-use Signature Image For Next Signing
Forum topic
OneSpan Sign
Hello Folks We have a question regarding the image of the signature when signing. Is the image saved in eSignLive for re-use on the next signing? If yes, how do we enable and use this feature?
Sandbox environment - Email notification not being sent to signers
Forum topic
OneSpan Sign
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working?
Find signer who opted-out/declined package
Forum topic
OneSpan Sign
Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Fetching SignerDoc Url
Forum topic
OneSpan Sign
Is it possible to get all the signers url for signing Doc in the same response during the package creation with document binaries and signers detail using REST API. if yes , Please provide the demo code.