OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Signature location
Forum topic
OneSpan Sign
Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) .Build(); As you can see , I specify 424 for the Y axis.
Error Trying to Edit a Transaction that as a rejected Attachment
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is signed and the user uploads an attachment.  The sender rejec
Intermittent connection error
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue? Please refer the following Log details for the error:
Using SDK to deploy API in Kubernetes cluster
Forum topic
OneSpan Sign
We have developed an API service wrapper for OneSpan Sign, using .NET framework 4.7.2. This service is currently deployed within an Azure Service App. We are investigating the possibility of moving this service to a container and running it within a Kubernetes cluster (likely AKS in Azure).
See All transactions
Forum topic
OneSpan Sign
I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name I need to change for every transaction I post?
Authentication
Forum topic
OneSpan Sign
Hi, please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS   Thanks Naresh  
Singatories
Forum topic
OneSpan Sign
Hi,   when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?) Thank you! Naresh  
Restricting Field Vaules
Forum topic
OneSpan Sign
I am trying to add validation to a Canadian Postal Code field using REST API using following code.
Text Tag Radio Button
Forum topic
OneSpan Sign
Good afternoon, I am working on a document to add text tags with radio buttons.  I am using the text tag  {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} 
New malware scanning on document upload - any test, specs, or test cases you can share with our corporate security for review
Forum topic
OneSpan Sign
Hi, I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware detection?   Thanks