OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Attachments visibility for Signers
Forum topic
OneSpan Sign
Hi, We've a scenario where in we are using the Fast Track feature. The Fast Track template has one document that is signed by two signers.
Removing download button from signing process
Forum topic
OneSpan Sign
We need to remove the ability for users to download the signed PDF through the web interface, both via the emailed signature request and the browser based version (using host/access?sessionToken={mytoken}).
Display specific documents based on input parameters
Forum topic
OneSpan Sign
Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature) to the customer, prior to the actual signature being applied
External SignerVerification from Java to PHP
Forum topic
OneSpan Sign
Hi, I need use external signer verification to register the sign and verify if is correct redirect the signer ceremony when Signer sign from PHP url. I have the code and structure necessary for create package and manage with Signers, documents and signatures and it's Works, the problem is that i don
Possibility of Unknown Signer
Forum topic
OneSpan Sign
Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
PDF appears corrupt in Sandbox
Forum topic
OneSpan Sign
I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1 I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up as a series of garbled text (starts with @`%PDF-1.3...