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Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony.
Example:
Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Forum topic
OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I
Forum topic
OneSpan Sign
Guys,
It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
Forum topic
OneSpan Sign
Guys -
Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Forum topic
OneSpan Sign
Can I turn off the email to signers? I had expected a .withSettings(newDocumentPackageSettings()
.withInPerson()) might do that, but I got the email this way too.
Forum topic
OneSpan Sign
Hi ,
I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground.
I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken}
However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing