OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Handling declines in a multi-form / multi-signer package
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
.NET SDK Package Creation - Possible Errorcodes for reference
Forum topic
OneSpan Sign
Hi, Is there a complete list of possible error codes from package creation using .NET SDK available for reference? Thanks
Two Person Face-To-Face Transaction - PHP
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
Transaction Creation
Forum topic
OneSpan Identity Verification
HI! I would like to ask if exists a way to sent an SMS with the transaction created instead of redirect from the current site.
eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Team, I have been going through your eSignLive’s JavaScript Event Notifier feature (https://www.esignlive.com/blog/esignlive-event-notifier/) and this is pretty interesting feature.
Is package id is Unique for every document?
Forum topic
OneSpan Sign
Hi Dear, I have query about that package id of document is unique for every document or it is just a random generated string?
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Additional Fields in Bulk Send
Forum topic
OneSpan Sign
Hi, I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for each row in the CSV?
hide - Confirm button
Forum topic
OneSpan Sign
Hi I am unable to hide the confirm button. The button is disabled, but I cannot hide it. package id on sandbox is VAV3tvWNJYyaz3FNxTta4q3IuXI= See the attached screenshot Regards Mario