1277 results matched your search criteria
Conditional Logic
Forum topic
OneSpan Sign
I am trying to understand how conditional fields and logic works in the .NET SDK C# code. I have 4 RADIO buttons, 4 TEXT fields and 4 SIGN fields.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
Document locks upon signature
Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to-right): Applicant Name (free form) >> Signature (s
Connection reset by peer
Forum topic
OneSpan Sign
Hello,
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
WithCustomID vs WithRoleID
Forum topic
OneSpan Sign
Hi -  SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?