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1548 results matched your search criteria
Create Package in multiple sub accounts using API KEY
Forum topic
OneSpan Sign
I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
User is already defined for this role
Forum topic
OneSpan Sign
Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www.google.ca/search?q=beaches&biw=1680&bih=905&tbm=isc
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Specifying Sender of Package
Forum topic
OneSpan Sign
Hi there. What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still [email protected].  Here is my pertinent JSON package
List of V11 enhancement Ideas
Forum topic
OneSpan Sign
Hello, During our testing of the new Version 11 enviornment we’ve Identified some enhancement requests that we would like to put out on the table.
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Dashboard URL is not working
Forum topic
OneSpan Sign
Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Signer Custom Attributes
Forum topic
OneSpan Sign
We suggest adding the ability to create custom attributes for a signer, as we can do for packages and documents. For our workflow, it is important that a signer have a role. We are currently storing these as document package attributes, but it is a bit cumbersome.
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