268 results matched your search criteria
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions. We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS. Our transactions are sent via the API are created su
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
Forum topic
OneSpan Sign
I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields
"timezoneId": "GMT",
"created": "2020-04-24T17:42:42Z",
Under "account": { is another two fields
Forum topic
OneSpan Sign
Hi,
I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Forum topic
OneSpan Sign
Hi Duo
I have a customer that wants to copy the templates or Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Forum topic
OneSpan Sign
I am trying to support the following use case:
1. Form is sent to a recipient to be completed and signed.
2. Completed forms is returned to the sender for verification.
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
Hey there!
I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Forum topic
OneSpan Sign
Is it possible to create a template and only share it with certain senders?