218 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT".
Forum topic
OneSpan Sign
Hi,
Our customers are periodically getting the following error while trying to publish an approval:
"Unauthorized Access
We're sorry. Your session may have expired. Please try again.
Forum topic
OneSpan Sign
Hi,
We would like to embed or integrate the onespan sign product inside our web application, like the attached sample process (please see attached png file)
Sorry for this basic question:
Forum topic
OneSpan Sign
We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.
Forum topic
OneSpan Sign
Guys,
I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other.
On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Forum topic
OneSpan Sign
We are facing this issue intermittently in production.
We have a grid on our template which includes set of `Country Code` and `Phone Number` fields.
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken}
However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
Forum topic
OneSpan Identity Verification
Hi,
Can I check what is required for entry into the document_template_id field to use with the identification only workflows in POC? Is there a specific id that would be used to retrieve the raw data from the identifcation transaction?
"id": "Consent",
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.