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430 results matched your search criteria
Uploading PDF document using REST C#
Forum topic
OneSpan Sign
We are getting below error uploading PDF document  {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}
Signed and all signatures valid. Document was updated after signing.
Forum topic
OneSpan Sign
I keep getting this message "Signed and all signatures valid.
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
Is there a service available to call when user click on OPT-OUT or Accept button
Forum topic
OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
At least one signature is invalid
Forum topic
OneSpan Sign
Hello,We get the message "At least one signature is invalid" when we open the Signed PDF through OneSpan.We tried to identify issues by searching similar topics, but we could not find the exact solution.It would be great if we can get some ideas about this issue.
Getting Authorization Error
Forum topic
OneSpan Sign
Hi, I am using APEX SDK.
Sandbox response changes?
Forum topic
OneSpan Sign
Hi! It would appear that the success response message sent by esign sandbox to a request for signingStatus was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today.
documentExtractError with IRS form
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package. {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
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