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1607 results matched your search criteria
Id/Data in json format restricts changes in approval
Forum topic
OneSpan Sign
Hello , I am creating few approval fields , where I am passing data in following format : { "page":0, "subtype":"TEXTFIELD", "width":161, "binding":None, "extract":False,
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Questions Related to the Dynamics connector
Forum topic
OneSpan Sign
Hello Team,   I have two topics I wanted to dicuss in order to test the Dynamics connector and one use case, 
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Unable to remove partially signed or signed document
Forum topic
OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
API for getting the list of Roles
Forum topic
OneSpan Sign
Hi Team, Is there an API that we can use to retrieve the list of roleIds already on the package? thanks, Sara
No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Download pdf file instead of zip file
Forum topic
OneSpan Sign
Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.
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