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Forum topic
OneSpan Sign
Hi, User want a popup kind of thing that show all detail of a package. I tried designer mode but it is not working if package is in Signer_Pending mode. Thanks
CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error
Forum topic
OneSpan Sign
CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:
error.validation.signerAlreadyInUse
Forum topic
OneSpan Sign
Hi, In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Receiving in-correct document status
Forum topic
OneSpan Sign
Hi, I came across an issue today, we are receiving the in-correct document status when we try to check that from .NET SDK. For Document 1: Package Id : DawPINFPRX_fGrvTnRi0DA6UV0I= Document Id : consent-Buyer API URL : https://sandbox.esignlive.com/api/packages/DawPINFPRX_fGrvTn
Document signed Event notification message
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" if we see, message is coming as null. Is it possible to get
Salesforce Connect - URL Snippet
Forum topic
OneSpan Sign
Hello, I was able to create an URL Snippet to automatically create a package from a convention. However, in my use case, I would like the URL to create the package and automatically allow the signer to sign in person.
Event notification as soon as package got signed by signer
Forum topic
OneSpan Sign
I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code.
Hiding package owner in the signers dropdown in designer view
Forum topic
OneSpan Sign
Hi, How can we hide the package owner in the drop down list of signers in the designer view (when the owner is not a signer)? Thanks,
create a package by using layout or template via java SDK
Forum topic
OneSpan Sign
Hi, Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample? Thanks Wendy
Can we prevent the email notification when package was created
Forum topic
OneSpan Sign
Hi team! The email will be sent while the package is created , please see the below codes: PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage(packageId); How to prevent the email notification?