OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Dynamic custom field
Forum topic
OneSpan Sign
Hi, there is a need to create link withing signed pdf document that would point to internal site.
Regex - Validation failed
Forum topic
OneSpan Sign
Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty.
Retain PDF Field Format
Forum topic
OneSpan Sign
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that as a OneSpan document we are losing that functionality.
Signer Complete callback
Forum topic
OneSpan Sign
I haven't started working on the code to handles callbacks yet. I was looking at http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification and saw the SIGNER_COMPLETE notification.
Unrecognizable Error
Forum topic
OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Esign Coordinates Query
Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates. Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Assign Signer info to Layout Placeholder
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to assign Signer details to a specific placeholder in a layout.
How to add Third challenge question
Forum topic
OneSpan Sign
Hi, I need to add third challenge question and answer to the Signer.
Error when configuring document visibility
Forum topic
OneSpan Sign
Hi, I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?
Created package is in drafts folder
Forum topic
OneSpan Sign
Hi Team, We are using rest API to communicate with esign live . when we create and send document we are using the below url . https://sandbox.e-signlive.com/api/packages Once we send the request I am able to see the package in drafts folder .