OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Adding client logo to document
Forum topic
OneSpan Sign
One of the requirements I have is a possibility for user to place a logo on a document beside signature. I realize that I can add custom fields but none of them is an image type. Is this possible to achieve? And how?
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Call back URL for local develoment
Forum topic
OneSpan Sign
I am making good progress on my project I am now at a point were I want to have my app download the document after the signing is complete. To do this I would like to set up a call back event on PACKAGE_COMPLETE My dev environment is local 127.0.0.1 with a local host name How can I test the call
Upload multiple Documents using ONESPAN SIGN API
Forum topic
OneSpan Sign
Hi, Is there any documentation on how to upload multiple documents using the ONESPAN SIGN API, currently trying to use POST /api/packages/{packageId}/documents, however second document doesn´t get uploaded.  
in-person signing when no connection
Forum topic
OneSpan Sign
Hi, Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not able to connect at all.
Java SDK giving a password Protected File
Forum topic
OneSpan Sign
Hi,   We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.  Observations: 1.  The files that we download using the below code gives us password prompt when we open it
Signing package appears in reverse (or random) order
Forum topic
OneSpan Sign
Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents JSON?
Auto populating signatures
Forum topic
OneSpan Sign
Need some clarification on how to auto populate signatures. For example: if there are 10 places a person needs to sign, once they've added their signature on “capture signature”, how can they auto populate the same signature in the remaining 9 places instead of having to sign again and ag
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.