2890 results matched your search criteria
View Document without updating
Forum topic
OneSpan Sign
I want to show template documents to our reviewers but they can’t update the fields. I knew that to use designer mode, packages have to be in draft folder, but I want to disable editing for users. Can anyone suggest me how to achieve this? Thanks. Khatri
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
Allowing signer to upload a signature through apex sdk
Forum topic
OneSpan Sign
HI Team, How can we allow a particular signer to upload a signature file into the agreement?   I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
get Sub-accounts parent child grandchild relationship using apis
Forum topic
OneSpan Sign
How to get the relation ship between sub accounts through get api so that i can programatically create relation ships while creating a sub account (parent > child > grandchild)
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Create Package with options
Forum topic
OneSpan Sign
Hi, I am translating SDK call to REST API. Attached is the code we use SDK call. I have difficult to find all options or parameter from the website documentation. Could you please provide some sample, how to construct the required payload? Regards, Eugene
Get Sender Email by API KEY
Forum topic
OneSpan Sign
Hi team, Our client has a question that if they have an API Key, how they can know which email is associated to this API Key? Please advise if you need any further information. Thanks,
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks