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2889 results matched your search criteria
get Sub-accounts parent child grandchild relationship using apis
Forum topic
OneSpan Sign
How to get the relation ship between sub accounts through get api so that i can programatically create relation ships while creating a sub account (parent > child > grandchild)
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
Document Locked
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked." How can I unlock the document and add it to other package?
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Create Package with options
Forum topic
OneSpan Sign
Hi, I am translating SDK call to REST API. Attached is the code we use SDK call. I have difficult to find all options or parameter from the website documentation. Could you please provide some sample, how to construct the required payload? Regards, Eugene
Get Sender Email by API KEY
Forum topic
OneSpan Sign
Hi team, Our client has a question that if they have an API Key, how they can know which email is associated to this API Key? Please advise if you need any further information. Thanks,
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
Getting Template IDs back
Forum topic
OneSpan Sign
Hey ! I was working on the Java SDK to retrieve all the templates and their ids that I had created for a particular user, in the form of objects or lists. Is there a simple way to do this. If yes how do I do it ?
Text Message Option
Forum topic
OneSpan Sign
We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!
send selected documents from a template created in Sandbox
Forum topic
OneSpan Sign
say i have created 10 documents in an template through sandbox , but i have to send only two documents out of it in run time using Rest API . How we can achieve this functionality through one span.
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