1874 results matched your search criteria
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Forum topic
OneSpan Sign
Hi,
resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI.
I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however works fine with all other REST APIs we are using.
Forum topic
OneSpan Sign
Is it possible to obtain/download/print a copy of the document that includes all the fields and labels created in OneSpan Sign, positioned as they appear to the customer during the signing process?
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
Forum topic
OneSpan Sign
Hello,
I am trying to apply a layout that is created with PlaceHolder for signers. In my package I add my real signers with email and would like to map each real signer to a placeholder in the layout. What is the best way to do this?
Forum topic
OneSpan Sign
Hello,
I hope someone can help me out with this, since I was not able to find an answer to my questions in the documentation that I read on your site. Here is what I am trying to do:
1. Take existing PDF document and add all required placeholders/signature fields to it.
2.
Forum topic
OneSpan Sign
Guys,
I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.
Forum topic
OneSpan Sign
Hey folks at ESL, great job with the mobile SDK, though I'd like to suggest a couple things you can do to make working with the mobile SDKs a little easier.
Forum topic
OneSpan Sign
Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email
But I am getting the exception below when I add a second signer with: