OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Forum topic
OneSpan Sign
Hello Team,
I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span.
Actually it is not happening always, but it is quite often.
When the customer is uploading an attachment, after the signing of the contract, this attachment i
Forum topic
OneSpan Sign
Hi,
Is there anyway to match the label font size with the other words . I can see the configuration to change label and form fields , how to see the font size of the other words in the document in sandbox . so that i can match the font .
Thanks in advance!
Forum topic
OneSpan Sign
Hi ,
Signer has to input group of numbers together say SSN . How we design that , is there any specific input type available for this ?
Forum topic
OneSpan Sign
If the signer has to apply more than one signature this is the experience i had. The navigation to the next signing spot disappears until you move the screen.
Forum topic
OneSpan Sign
Hi Team,
Signer1 -> delegates his signing to Signer2,
what will be the signing status of both signers if we check with the following API's
https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1 ?
Forum topic
OneSpan Sign
Hello,
I am trying to add a document to template, but getting below error. My document has text tags in it.
Error:
The document failed to upload and may be locked. Please check the document and try again.
Forum topic
OneSpan Sign
Is there any limit on the number of fields that can be added to a document for each signature/signer.
Forum topic
OneSpan Sign
Hi,
Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.
The following payload used to work before Oct 5th in the OneSpan sandbox environment.
{
Forum topic
OneSpan Sign
Hi,
I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but when I retrieve the package via the REST API some of the fiel