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Forum topic
OneSpan Sign
I've noticed that the e-sign live SDK supports the ability to delegate access form one signer to another. (As documented at the bottom of this page).
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Forum topic
OneSpan Sign
Hey team,
I noticed that you provide a signing status function to get signing status per signer:
com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null);
But the concern here is, we don't want multiple calls to get signing status all re
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Forum topic
OneSpan Sign
Guys,
We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved.
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
Forum topic
OneSpan Sign
Is it possible to define a custom height and width of a field, especially the custom fields so that when the user drags and drops the fields, a particular height and width of the custom field is dragged on the document?