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270 results matched your search criteria
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Sharing templates with certain users
Forum topic
OneSpan Sign
Is it possible to create a template and only share it with certain senders?
Bulk Add won't work
Forum topic
OneSpan Sign
Trying to upload 13 senders but get the attached error, why?  
SAML-based Auth
Forum topic
OneSpan Sign
Does OneSpan eSign support SAML-based authentication for Senders through 3rd party providers 
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
Creating an API call in Postman
Forum topic
OneSpan Sign
I'm trying to get a senders API Key for CA production do I have postman created correctly?    
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Listener Not Pulling All Completed Docs
Forum topic
OneSpan Sign
We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were created by the same sender using bulk send.
Details of evidence summary on OSS website
Forum topic
OneSpan Sign
Hi,I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically contains. 
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
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