196 results matched your search criteria
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe.
The ceremony comes up but with this error at the top in a red box:
“Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony.
Is it possible to setup the signers in a group without Sender access?
When we test setting u
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Forum topic
OneSpan Sign
Hello,
I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig
Here is the error message I get:
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/
I have changed the API Key to the API key in my account. I believe that is the only thing that needs to be changed, unless I am wrong.
Forum topic
OneSpan Sign
Hi,
In our native iOS app (Swift), we get signing sessionToken from our own endpoint, and then launch webview with the URL like: https://sandbox.e-signlive.ca/access?sessionToken={sessionToken} for signing ceremony.
Forum topic
OneSpan Sign
Hi.
I am trying to implement the sample code provided at https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/
I have changed the API Key to the API key in my account and url .
private $url = “https://sandbox.e-signlive.ca/apiâ€;
private $key = “XXXXXXXXXXâ€
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information
/api/authenticationTokens/sender
Authorization and Accept Headers are included.
In Body, in the request payload, inlcuded packageId in JSON.
Getting below error
{
"code": 404,