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265 results matched your search criteria
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Call to PackageService.GetTemplates() is returning null
Forum topic
OneSpan Sign
We have been using Silanis .NET SDK for almost a year now and have a separate staging environment that uses the sandbox Silanis environment. However, today, this code below started failing as GetTemplates() is not returning anything.
How to get Signer detail with sessionUser
Forum topic
OneSpan Sign
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"} We want to get Signer Name f
Get LayoutId from Layout Name
Forum topic
OneSpan Sign
Hi, I need to know how to get the layoutId of an existing layout that was created using eSL web portal. The requirement we have is; The user will send the layout name, document and signer info, we then need to go fetch this layout and apply it to the document that the user sent. Also while applying
No Package Id returned after executing CreatePackage
Forum topic
OneSpan Sign
Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package.
How do .Net SDK transmissions work
Forum topic
OneSpan Sign
We are trying to test the connection status to make sure there is not issues with a firewall. Since you do not have a test connection parameter baked into the .Net SDK we just created the new ESL client then make a request for existing doc's or layouts or something.
Signer Delegation
Forum topic
OneSpan Sign
I've noticed that the e-sign live SDK supports the ability to delegate access form one signer to another. (As documented at the bottom of this page).
WithExtractionType not available
Forum topic
OneSpan Sign
Hi All, I am getting the below error, while using the WithExtractionType method : DocumentBuilder' does not contain a definition for 'WithExtractionType' and no extension method 'WithExtractionType' accepting a first argument of type 'DocumentBuilder' could be found (are you mis
Get Signing Status directly
Forum topic
OneSpan Sign
Hey team, I noticed that you provide a signing status function to get signing status per signer: com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null); But the concern here is, we don't want multiple calls to get signing status all re
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