192 results matched your search criteria
delegation REST Stopped Working
Forum topic
OneSpan Sign
I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main account where users are created, they are assigned rights in a s
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
MultiSigning flow
Forum topic
OneSpan Sign
Hi, I have this use case: There is a form, which contains fields, which we currently fill with our own pdf mapping service.
How to Add Remote Signing with the existing Imperson Signing process Using API
Forum topic
OneSpan Sign
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.
Report which provides status of required signatures per package
Forum topic
OneSpan Sign
Hi there, In order for a sender to get a very quick view of who has signed and who still has to sign is now only available through the evidence summary.
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
Creating a Reverse Proxy Using IIS
Forum topic
OneSpan Sign
We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled.
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)