311 results matched your search criteria
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
signer upload - control flow
Forum topic
OneSpan Sign
I would like to have 2 signers. The first one is required to upload an attachment. However, I do not want signing to move to the second signer until after the upload takes place. I would then like the second signer to be able to view the attachment and approve it by signing.
GET /api/account/senders/{senderId}
Forum topic
OneSpan Sign
This API call requires {senderId} but when I use my "name" or "email" it does not work, nor does it work for any other value I could think of to try. The documentations says "The unique sender id" but what is that value? where does it come from? where is it on a screen?  
Handle Email Bounce
Forum topic
OneSpan Sign
Hi, We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL_BOUNCE.   Thanks,  Sumanta
SMS, Security Questions, etc not working for in-person signing
Forum topic
OneSpan Sign
Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Retrieving Field Values
Forum topic
OneSpan Sign
We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do I obtain values for all fields even the blank ones.  I'm
Strikeout Option in Designer
Forum topic
OneSpan Sign
Hi,We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website.We require a feature where we can draw lines into the document, in order to "cross out" clauses that already exist in the uploaded PDFs. 
In Person Signing can be Possible from APEX SDK
Forum topic
OneSpan Sign
Hi Team,   I am working with Apex SDK and I have one requirement to sign the document from salesforce interface i.e. In-Person Signing. Can you please let us know that it is possible through APEX SDK?   Regards, Shashank Verma
Document visibility for sender as a signer.
Forum topic
OneSpan Sign
We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?  Is that breaking some sort of base logic which requires
Multiple Capture tag for same person
Forum topic
OneSpan Sign
Hi, As per my requirement, I need to provide 2 different capture tag for same person. One for full signature and another for "Paraph sign" (Small sign which contains only initial) Right now I am using below signature tag for one sign: esl:signer1:capture:size(150,50) is there any way to implement