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633 results matched your search criteria
How to default to Click to Sign signature type
Forum topic
OneSpan Sign
Hello, Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Text Extraction is creating an extra signature field
Forum topic
OneSpan Sign
I'm trying to send a document for signature using text extraction. It's working, but it's putting an extra signature field in the document that I don't want.
Conversion of inches to pixels for signature co-ordinates
Forum topic
OneSpan Sign
Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?
Not apply the same signature to the next signing block
Forum topic
OneSpan Sign
Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block.
Extracting ip address, geolocation and signature date
Forum topic
OneSpan Sign
Hi, I want to extract ip address, geolocation and signature date of a signer. Can you help me please? Thank you.
pdf size increased dramatically after signature
Forum topic
OneSpan Sign
Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?
Removing popup menu after signatures are taken
Forum topic
OneSpan Sign
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.
Incorrect signature when forwarding the signing request
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".
Issue with adding multiple signatures for a single signer
Forum topic
OneSpan Sign
Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place.
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