1804 results matched your search criteria
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Download documents during signing experience
Forum topic
OneSpan Sign
Guys, We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the documents at any point during the transaction. Is this intended?
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
shared layouts
Forum topic
OneSpan Sign
Hi, I have the question regarding layout after transferring ownership Example: sender UI account "A" as the owner, sender UI account "B" as the sender under "A" 1) "A" creates the layouts and make those layouts as shared
What changes are needed in code to allow for upload of multiple documents/pdf
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Dynamic Disclosure
Forum topic
OneSpan Sign
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2  
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
How can I unlock a signer - after too many tries to answer security question
Forum topic
OneSpan Sign
Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for?
Decline option
Forum topic
OneSpan Sign
If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future?