OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Connection with Finastra (LaserPro)
Forum topic
OneSpan Sign
We are trying to hook up OneSpan with LaserPro and have the documentation to make the connection but no instructions on how it works once completed. I understand that LaserPro will export the docs for eSign but does that then open up in OneSpan.
Non-interactive pdf does not attach text anchor or bind with pdf field for sign
Forum topic
OneSpan Sign
Hi, In our project, we have non-interactive pdf where we need to bind field in the document with signature field. But in this case, it is not working. However, it is working for interactive pdf. Can you please let me know how to make working in non-interactive pdf?
Retain PDF Field Format
Forum topic
OneSpan Sign
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that as a OneSpan document we are losing that functionality.
Signature recipients
Forum topic
OneSpan Sign
We are currently using docusign as our electronic signature system and are in the process of moving over to yourselves. At present when we create our transactions for signatures, we also send copies to our sales man and internal colleagues so they are able to view the document unsigned.
Enum value FULLNAME does not populate ESign date for English version
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE.
How to assign right for send package to another user using rest api
Forum topic
OneSpan Sign
Hello, I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.?? I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
MaxPageSize less than when just using REST API
Forum topic
OneSpan Sign
I've noticed that the MaxPageSize value in the PageRequest class has the value of 50,  but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100 
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio