1537 results matched your search criteria
Forum topic
OneSpan Sign
Currently, we offer our customers a separate download service for signed-documents and evidence summary.
Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent.
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes
Forum topic
OneSpan Sign
Hello
When signer receive the email to sign the document and after clicking the link document is opening.
is there any way signer can adjust signature box to move to correct position.
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added. It doesn't appear new attachments change the Update Date. We have people who are signing their transactions and then coming back multiple times to get the
Forum topic
OneSpan Identity Verification
Dear Support Team,
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions. We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS. Our transactions are sent via the API are created su
Forum topic
OneSpan Sign
I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature. That signer then downloads the docs and has the other signers wet sign the document. We then cannot access an evidence summary for just the one signer.
Forum topic
OneSpan Sign
How can we attach an existing Template of e-SignLive into our web forms without having to create and send a package using .NET SDK.
Suppose we already have the template ready in e-SignLive.