2569 results matched your search criteria
Forum topic
OneSpan Sign
POST /account/senders/{senderUid}/resetpassword
I'm using the above with the REST API to attempt to reset passwords for senders in an account.
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Forum topic
OneSpan Sign
Hello,
Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line:
DownloadedFile file = eslClient.getAttachmentRequirementService().downloadAttachmentFile(packageId, attachmentI
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
Forum topic
OneSpan Sign
Hi, I have client who is asking the following question:
We generate quotes in Salesforce and would like the generated quote to be used as the document that must be signed by the customer.
Forum topic
Intelligent Adaptive Authentication
Dear Team,
I have added ntp record to IAS server, but time is not synchronized with ntp server.
from firewall logs, i couldn't find any blocking on ntp port.
from IAS logs, we have got below error:
Forum topic
OneSpan Sign
Guys,
I am trying to update a signer via the rest api call and it doesn't appear to be working.
When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any errors and everything seems like it worked just fine.
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent?
I would like to set it to expire today, but I get an error message saying the date must be in the future.