2081 results matched your search criteria
signer can not cancel for the Confirm dialog, always Accept
Forum topic
OneSpan Sign
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Event Notification
Forum topic
OneSpan Sign
Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
Customizing emails
Forum topic
OneSpan Sign
Would it be possible to change or customize an email that is sent to signers at the end of signing ceremony. And how?
Changing a document after sent?
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
What information is in "Other" common in the Audit Trail?
Forum topic
OneSpan Sign
In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string? Thanks.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
What is the limit of characters of a Signer's title?
Forum topic
OneSpan Sign
I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
New Signer Experience: Two validation errors instead of one
Forum topic
OneSpan Sign
Code: .withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))