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1540 results matched your search criteria
Disabled User Clear Saved Signatures
Forum topic
OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I
Voiding (but not deleting) a document out for signature
Forum topic
OneSpan Sign
Hi - We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options.
Send a reminder via the C# SDK
Forum topic
OneSpan Sign
Hi, Does anyone know if it's possible, given a PackageID, to trigger a reminder email so that all the signers are reminded to sign ?
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
In-person session in an iframe
Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Parallel signing question
Forum topic
OneSpan Sign
Hi, Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route) 1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel 2) If the package is set to have all signers sign in paralle
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Handover link not showing
Forum topic
OneSpan Sign
Hi, We are noticing that the handover link is not showing after signing all the documents. Steps to reproduce: 1. We create a package with 4 signers 2. User 1 signs everything works fine, we see the handover link. 3.
Submission deadline?
Forum topic
OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.
Notary Integration
Forum topic
OneSpan Sign
Guys, We are in the process of setting up accounts and we have a few where Integration is not set.
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