OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Can't get Salesforce label values to insert
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Security questions - some show that they are required, others not
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OneSpan Sign
Hello,
Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.
Is There a Way to Unlock Secured PDFs Without Using Adobe Acrobat?
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OneSpan Sign
 I’ve actually faced this problem, and I had a PDF that I could open but couldn’t print or copy anything from—it was really frustrating.
link several individual packages together
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OneSpan Sign
Hi,
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Attachments visibility for Signers
Forum topic
OneSpan Sign
Hi, We've a scenario where in we are using the Fast Track feature. The Fast Track template has one document that is signed by two signers.
Cannot send package without approvals.
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Need to block sending mails to ESign user
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .