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189 results matched your search criteria
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Error Activation Orchestation Sample SDK Android
Forum topic
OneSpan Cloud Authentication
Hello, I am testing out the Orchestation Client Sample APK that comes inside de SDK Source Files version 4.23.0 When testing Activation flow on the Client Sample APK, after entering the PIN Number the app shows an error with the message "Unknown Message"
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Unable to generate API token
Forum topic
OneSpan Sign
Hello, I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig Here is the error message I get:
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message   
Sign With File
Forum topic
OneSpan Sign
Regarding this post https://www.onespan.com/blog/onespan-sign-developer-uploading-image-signature This is interesting to us as one of our customers is asking to be able to apply a 'stamp' along with a signature.
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
link several individual packages together
Forum topic
OneSpan Sign
Hi,
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
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