OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Get value for Signer Address
Forum topic
OneSpan Sign
Is it possible to access the address for a signer like we would for a Signer Title or Signer Company? I know there are two fields available for the address. Just looking to see if I can get the data back from them.
Adding new page for signature
Forum topic
OneSpan Sign
Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page  manually for each document meant for signature.   Regards
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
document extraction for text area
Forum topic
OneSpan Sign
Regarding document extraction, I read the following information from your website, and doesn't mention not support for text area, So what's the tag should put in the PDF file? I tried [Primary01.Capture5.TextArea1], but seems not working, please advise.
Adding a document for information only
Forum topic
OneSpan Sign
Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ?
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Enable KBA for Sandbox account
Forum topic
OneSpan Sign
How can I enable KBA for my sandbox account? I need to be able to create a package with KBA enabled for troubleshooting purposes.
OneSpan Sign for SharePoint Online
Forum topic
OneSpan Sign
Hi, I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?
Get details for email bounce
Forum topic
OneSpan Sign
I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction? I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?