218 results matched your search criteria
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
PDF Form Fields
Forum topic
OneSpan Sign
We have been working with the Salesforce ESL App and are noticing unusual behaviors with PDF Form fields and how the data is layered onto the PDF. Is this behavior the same when utilizing REST or any other API with ESL? What are most peoples experiences with using PDF Form fields?
Get Evidence Summary
Forum topic
OneSpan Sign
Hello,   I would like to get the Evidence Summary of a completed transaction in Java.
OssClient.DownloadZippedDocuments Method Giving Error
Forum topic
OneSpan Sign
The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while. 
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.
Reporting
Forum topic
OneSpan Sign
Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting.
Script-Create create multi user on OneSpan
Forum topic
OneSpan Sign
Dear All,  Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.