292 results matched your search criteria
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Forum topic
OneSpan Sign
When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that package in my own DB.
Forum topic
OneSpan Sign
Our scenario:
Package is created, signed and completed at our premises.
We then allow the signer 5 days to go home and download the package.
However, we want to block the download if the signer takes longer than a certain number of days.
Forum topic
OneSpan Sign
I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Forum topic
OneSpan Identity Verification
Hi,
Can I check what is required for entry into the document_template_id field to use with the identification only workflows in POC? Is there a specific id that would be used to retrieve the raw data from the identifcation transaction?
"id": "Consent",
Forum topic
OneSpan Sign
We would like to modify the content of some of the emails that are sent to the signers.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.