237 results matched your search criteria
Signer Information is not getting assign.
Forum topic
OneSpan Sign
Hi Team, 
Retrieve confirmed packageId
Forum topic
OneSpan Sign
Hi, We are currently facing issues where we did not receive the confirmation (PackageId) from eSign with didSynchronizeTransaction. So, is there a way to retrieve PackageId with a given temporaryId from iOS SDK?  
Connection with Finastra (LaserPro)
Forum topic
OneSpan Sign
We are trying to hook up OneSpan with LaserPro and have the documentation to make the connection but no instructions on how it works once completed. I understand that LaserPro will export the docs for eSign but does that then open up in OneSpan.
Moving initials from one spot to another based on a radio button value
Forum topic
OneSpan Sign
Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to initial. Does eSign allow: 1.
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
QR code functionality
Forum topic
OneSpan Sign
Can you please provide an overview of how QR code works? If a QR code is created for an eSign package, is there a time limit for how long the QR code will work? There is a client who wants to print the QR code and scan it with the app at a later date to avoid using a desktop computer.
Created package is in drafts folder
Forum topic
OneSpan Sign
Hi Team, We are using rest API to communicate with esign live . when we create and send document we are using the below url . https://sandbox.e-signlive.com/api/packages Once we send the request I am able to see the package in drafts folder .
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
Is it possible to navigate the user to a different page after opt-out
Forum topic
OneSpan Sign
1. Is it possible to show user a custom popup after clicking on OPT-OUT button? I would like to display a popup window with a confirmation to the user, that he is discontinuing the esign ceremony process with OK and Cancel button.
Salesforce integration
Forum topic
OneSpan Sign
Hi, I have client who is asking the following question: We generate quotes in Salesforce and would like the generated quote to be used as the document that must be signed by the customer.