1531 results matched your search criteria
Did You Know - creating a Session Token using the signer's email address
Forum topic
OneSpan Sign
For integrated signing (e.g.
Unable to see Mobile number of recipient on Onespan portal
Forum topic
OneSpan Sign
On Onespan portal when we open any transaction, We can see email id of the recipients but we cant see mobile number of the recipients. We want to know if there is any option to see the mobile number. We wanted to ensure if the mobile number was entered correctly by users.
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
Creating group of multiple signature or initial fields where signer can sign one of them
Forum topic
OneSpan Sign
We have a scenario where user should initial on one of the signature fields from a group of fields (like a radio button group). We have multiple questions where we want the signer to initial on one choice.  e.g.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Opt out option is missing on esign ceremony
Forum topic
OneSpan Sign
We are trying to integrate our application to esign live and noticed that opt-out option is not displaying on the esign ceremony.
Branding question / multiple branding options if using API
Forum topic
OneSpan Sign
We are using the API key, for our production account.  How can you have multiple branding options when it comes to using the API key?  I am not sure I am asking this very well, so let me know if there are other things I can mention. Thanks!
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?